Terms of Service - CRMwiz.ai
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Terms of Service

Last Updated: July 12, 2025

1. Agreement to Terms

By downloading, accessing, or using the CRMwiz.ai mobile application ("Service"), operated by Virtual Horizons LLC ("Company", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

CRMwiz.ai is an AI-powered CRM assistant designed to help users, particularly in the solar industry, manage customer relationships, automate tasks, and gain insights from their data. The Service integrates with third-party platforms like High Level to provide its functionality.

3. User Accounts

To use most features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

You agree not to misuse the Service or help anyone else to do so. You agree not to engage in any of the following prohibited activities:

  • Using the Service for any illegal purpose or in violation of any local, state, national, or international law.
  • Violating or encouraging others to violate the rights of third parties, including intellectual property rights.
  • Uploading or sharing any content that is unlawful, defamatory, libelous, obscene, or otherwise objectionable.
  • Sending unsolicited communications, promotions, advertisements, or spam.
  • Attempting to reverse engineer, decompile, or discover the source code of the Service.
  • Interfering with the security-related features of the Service.

5. Fees and Payment

Certain features of the Service may require payment of fees. You agree to pay all applicable fees for the services you select. All fees are in U.S. Dollars and are non-refundable, except as required by law. We reserve the right to change our prices and will notify you in advance of any fee changes.

6. Intellectual Property

The Service, including its "look and feel," source code, and all related content (excluding your data), is the exclusive property of Virtual Horizons LLC and its licensors. These Terms do not grant you any right, title, or interest in the Service, others' content in the Service, or our trademarks, logos, and other brand features.

7. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting our support team.

8. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VIRTUAL HORIZONS LLC, ITS AFFILIATES, AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF.

IN NO EVENT SHALL VIRTUAL HORIZONS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Phone: 1 (833) 591-2951